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Open the Hardware and Devices TroubleshooterĮxpert Tip: Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files.
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So the issue might be due to one of the USB controllers. Some users have stated that the drive is recognized when they connect it via USB 2.0 slots, but it isn’t detected when connected with USB 3.0 ports. In addition, connect the My Passport Ultra drive with an alternative USB slot. If so, changing the cable will probably fix the issue. It might be the case that the USB cable is faulty. Connect the Drive With Alternative USB Cableįirst, try connecting My Passport Ultra to the desktop or laptop with an alternative USB cable.
#How to install my passport for mac how to#
How to fix WD My Passport Ultra not showing up or being detected 1.
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